PRIVACY POLICY

When you text our business number at (928) 563-4100, we collect the following information:

• Phone number — the mobile number you use to send text messages to our service.
• Text message content — the messages you send to and receive from our service.

When you submit a form on our website, we collect the information you provide, such as your name, email address, and event details.

We use the information we collect to:

• Route your messages to the appropriate venue team (Bandos, The Hub, The Patio, or Heavy 2:14).
• Respond to your customer service inquiries and questions.
• Process event booking requests submitted through our website.

We do not sell, share, or distribute your personal information to third parties.

We do not use your phone number for marketing purposes unless you explicitly opt in to receive promotional messages. Your phone number and message content are used solely for customer service purposes.

We may share information only when required by law or to comply with a legal process.

You can opt out of receiving text messages at any time by replying STOP to any message from our service. Once you opt out, you will no longer receive messages from Downtown 409 Text Support.

You may opt back in at any time by texting us again at (928) 563-4100.